Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. Citrix Workspace for Mac. Disney + Enjoy exclusive Disney content on Mac! Adobe Photoshop. Previous versions of Citrix client products have made a mess of the system, not worth the risk. A point of interest: this app is no longer available in the Apple Mac App store. Apple has solid reasons for not permitting an app. Could it be that this app has the capability to violate your system trust from the Citrix server console? Without any configuration, Citrix Workspace app for Mac provides web access mode: browser-based access to applications and desktops. Users simply open a browser to a Workspace for Web or Web Interface site and select and use the applications that they want. In web access mode, no app shortcuts are placed in the App Folder on your user’s device. Go to: Citrix Workspace App; Click Workspace app for Mac. Click Download Citrix Workspace app for Mac. A file called CitrixWorkspaceApp.dmg will download to your computer. Open CitrixWorkspaceApp.dmg and follow the prompts to install it. When prompted, check Add Account, then click Continue; On the next screen, enter citrix.smc.edu and then.
This article is intended for students, faculty, and staff who need to download and install Citrix Workspace, particularly in order to access UConn AnyWare. Citrix Workspace is now required in order to use the full version of the updated UConn AnyWare.
Downloading and Installing Citrix Workspace for Mac
Citrix Workspace Mac Uninstall
To install Citrix Workspace for Mac,
- Navigate to the Citrix Workspace App page.
- Select the Workspace App for Mac tab.
- Select the new Workspace App for Mac tab that shows up.
- Choose the Citrix Workspace App for Mac link.
- Click on the blue Download Citrix Workspace App for Mac button.
- A download pop-up should appear at the bottom of your screen. Once it finishes downloading, click on the pop-up.
- In the subsequent window, double click on the icon that says Install Citrix Workspace.
- Follow the on-screen instructions to install Citrix Workspace onto your computer.
- Move the Citrix Installer to Trash.
- Click on the Citrix Workspace icon in your Applications tab in Finder.
- Enter your UConn email address.
- Enter your NetID and password to log in. You will then be able to use Citrix Workspace when trying to access UConn AnyWare or any other software that requires Citrix Workspace.
Downloading and Installing Citrix Workspace for Windows
To install Citrix Workspace for Windows,
- Navigate to Citrix Workspace App page.
- Select the Workspace App for Windows tab.
- Select the Workspace App for Windows Current Release tab.
- Choose the Citrix Workspace app for Windows link that appears.
- Click on the blue Download Citrix Workspace App for Windows button.
- A download pop-up should appear at the bottom of your screen. Once it finishes downloading, click on the pop-up.
- Follow the on-screen instructions to install Citrix Workspace onto your computer.
- Enter Citrix Workspace in the search bar at the bottom of your screen.
- Click on Citrix Workspace in the search results.
- Enter your UConn email address.
- Enter your NetID and password when you arrive at the login screen to login. You will then be able to use Citrix Workspace when trying to access UConn AnyWare or any other software that requires Citrix Workspace.
Citrix Receiver Download
Related Articles
A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.
There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.
Receiver for Mac / Workspace app for Mac:
| wdt_ID | Brief Description of Issue | Brief Description of Fix | Applicable Product Versions Affected (if known) | Link to supplemental Support Article(s) |
|---|---|---|---|---|
| 1 | Bloomberg keyboard and finger print scanner not redirecting to Citrix session. | Redirection of this device is not fully supported but there is a method to follow that can be tried to get it working, as explained in the CTX article. | https://support.citrix.com/article/CTX227075 | |
| 2 | Windows Mac users connect to NetScale full VPN, they cannot reach external websites. Split DNS is not working. | This is by design. The Mac VPN client does not support split DNS so all DNS requests are sent to NetScaler for resolution. If NetScaler cannot resolve the domain name then users will get an invalid response. This issue will be fixed under an existing enhancement request. | https://support.citrix.com/article/CTX225297 | |
| 3 | When using HDX 3D Pro, a black box may appear around some custom cursors. | This is a known issue and 32-bit cursors are being investigated as part of the product road maps for Citrix Receiver for Mac. Cursors that employ shadow effects for example are classed as 32-bit cursors and not currently supported by Receiver for Mac. | https://support.citrix.com/article/CTX223626 | |
| 4 | If using a proxy connection, communication over EDT fails. | This is a known issue. | Receiver for Mac 12.5. | |
| 5 | You receive an 'Initialization failed' error. | This is caused by an upgrade to macOS Sierra. Upgrade to Receiver for Mac 12.3 which is compatible with this OS. | ||
| 6 | Delivering a proxy.pac file to clients via NetScaler Session Policies works for Windows devices but now Mac. | At the moment, only Windows devices are supported. Proxy PAC support for MacOS is currently being worked on. | https://support.citrix.com/article/CTX227262 | |
| 7 | When launching an application or desktop you may receive error 'System Extension Blocked'. | A new feature introduced to MacOS High Sierra requires user approval to load any newly-installed third-party kernel extensions. Navigate to 'System Preferences -> Security & Privacy' and click 'Allow' against 'Citrix Systems Inc'. | Citrix Receiver for Mac 12.7 and above, and MacOS High Sierra. | https://support.citrix.com/article/CTX228208 |
| 8 | French Canadian special accent characters do not display correctly when accessing a Windows 7 VDA. | Upgrade to Receiver for Mac 12.7. | Citrix Receiver for Mac 12.4. | https://support.citrix.com/article/CTX231623 |
| 9 | Alt+Tab does not switch properly all the time and Alt+Enter does not work in Excel. | Upgrade to Receiver for Mac 12.7. | Citrix Receiver for Mac 12.6. | https://support.citrix.com/article/CTX231624 |
| 10 | When using a DisplayLink docking station with v3.1 drivers and Receiver for Mac there is a high ICA RTT spike over 1000ms. | Upgrading to DisplayLink v4.0 drivers and MacOS 10.13 High Sierra resolves the issue. The issue is still being investigated for earlier MacOS versions. | Citrix Receiver for Mac 12.6 and 12.7. | https://support.citrix.com/article/CTX231625 |